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Third Party Support
With Rimini Street’s withdrawal from PeopleSoft support, licensees face a critical deadline to find another support provider. Though transitioning support can be time-consuming, it’s essential for your organisation’s continuity, cost control, and operational stability not to delay your move. This blog details the factors in switching to an independent support provider before September 2025 to get ahead of critical updates and potential challenges.
PeopleSoft systems require ongoing maintenance, especially for Tax, Legal, and Regulatory (TLR) updates. If you delay your transition, you risk a support gap during a vital period for compliance.
Oracle typically releases major regulatory and tax updates in scheduled PeopleSoft Update Manager (PUM) images throughout the year, with a key update often released in the fall. Transitioning before September allows your new third-party support provider to take over in time to deliver these critical year-end updates, ensuring compliance and uninterrupted payroll and financial operations. Missing these updates can expose your company to operational disruption and compliance risks.
One of the main benefits of a third-party support provider, like Support Revolution, is regaining control over your PeopleSoft roadmap, free from vendor-imposed upgrade cycles and cost escalations. Delaying your transition risks being forced into rushed decisions or defaulting to less favourable options like returning to costly Oracle support and potential reinstatement fees.
Transitioning to a third-party support provider before September 2025 is critical for PeopleSoft licensees who want to avoid support gaps, maintain compliance, and secure the best possible terms in a rapidly evolving support ecosystem. Early action ensures a smooth, secure, and cost-effective transition—positioning your organisation for stability and success as the PeopleSoft landscape changes.
Learn more in our eBook, Navigating Rimini Street’s PeopleSoft Withdrawal, or book a meeting.
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