See a selection of our public and private sector customers and some brief information about how we help them . Our customers are more than happy to provide references for our support services. Please contact us if you would like to arrange to speak to them.
All of these customers are benefiting from first class, third-party support from Support Revolution. To see how your organisation could be enjoying the same benefits contact us for a no obligation estimate of immediate and ongoing savings.
Nobia HoldingsCloseNobia Holdings is a leading European kitchen specialist with over 20 brands, including Magnet, Gower and A la Carte. Nobia develop, manufacture and sell kitchen solutions, manufacturing over 140,000 kitchen cabinets each week. Support Revolution is providing European third-party support for their complex Oracle systems.
Metropolitan Borough of WirralCloseThe Metropolitan Borough of Wirral is a borough of Merseyside in North West England, bordering the River Mersey, the Irish sea and the River Dee. The Digital team run the council’s IT systems including their Oracle Finance systems. Support Revolution have been providing third-party support for their Oracle systems since 2015.
Office Outlet (SUK Ltd)CloseInternational brand Hilco, famous for the Staples brand has set up SUK Retail now trading as Office Outlet. The stores are office and school suppliers also offering print and copy facilities and often situated in out of town retail parks. Support Revolution is working with the organisation supporting and maintaining their Oracle systems.
Swindon Borough CouncilCloseSwindon Borough Council, based in Wiltshire, has both district and county council responsibilities for residents, including planning, housing, waste collection, education, social services and libraries including Council Tax collection. Support Revolution helped the Council hit very tight deadlines to avoid renewing their vendor support and now provide third-party support for their Oracle systems.
DenbyCloseDenby Pottery was founded in 1809 to make the most of local Derbyshire clay and is one of Britain's oldest pottery manufacturers. Is as famous as ever for creating beautiful table ware, cookware and servware. Support Revolution provides third party support for their Oracle E-Business Suite.
Peterborough City CouncilClosePeterborough City Council was formed in 1998, having previously been part of Cambridge County Council. It is responsible for just under 200,000 residents. Support Revolution provides third party support for the council's Oracle E-Business Suite and Oracle Databases.
"When I first heard about the Support Revolution offering, I thought it seemed too good to be true . . . Now we are using their service I know it is true."
Peterborough City Council
FCACloseThe Financial Conduct Authority is responsible for regulating the conduct of more than 56,000 businesses, including banks, building societies, credit unions, insurers and investment firms. The FCA rely on Support Revolution to provide third party support for their Oracle Databases and a range of software including E-Business Suite, Fusion Middleware, OBIEE and Hyperion.
"Support Revolution made the transition from Oracle support seamless. User accounts for our internal and third-party application teams were set up quickly in their Service Desk system, they picked up a number of high priority incidents at our request, and provided invaluable support with our patch entitlement. In addition the transition team made time for each of our third-party teams to answer questions and provide assurance around how the new service would work. Their professionalism and attention to detail created a great first impression"
IS Supplier Manager / Business and Technology Solutions
SercoCloseSerco Group is a FTSE top 250 company, that employs over 50,000 people globally and manages 600 contracts world-wide. They specialise in the delivery of essential public services including defence, transport, justice, immigration and healthcare. Support Revolution provides third party support for their Oracle database running SAP applications.
Slough Borough CouncilCloseSlough Borough Council, based in East Berkshire covers an area of 125 square miles of large industrial and residential areas, including Heathrow Airport. It is responsible for around 150,000 residents. Support Revolution supplies third party support for Oracle databases, Oracle applications and additional 2nd line functional, technical and DBA support.
"We always received a prompt and efficient service in supporting our Oracle systems and the staff are very professional and friendly. They will always go the extra mile to help"
Slough Borough Council