Is this the end of ERP history? Innovation of on-premise ERP software has slowed, but why? Vendors such as Oracle and SAP just don’t want to sell it anymore as it’s no longer their flagship product.
So are we witnessing the end of innovation in ERP? It’s an interesting discussion, and one Support Revolution’s CEO has recently shared some insight on.
Our CEO, Mark Smith, argues that vendors really need to re-evaluate what their customers actually want. He asks the question if SaaS will be enough to sustain the vendors and their customers. This can be found in his latest article published in e3zine.com.
“It’s unfair to say that there has been zero innovation in ERP in recent years. But it would be fair to say that change has slowed since the 2000s. The 1990s saw the term ERP coined by Gartner to describe “back office” software. This included HR, accounting, and project management. A decade later, a host of innovations such as real-time access, integration with supply chain management, CRM & business intelligence, and mobile UIs excited Gartner enough that it declared these to be “ERP 2.” These advances were enough to merit a whole new name.”
“Since then, there has been no declaration by Gartner of an “ERP 3.” New innovations have been mostly iterations of previous versions; better integration, faster access, tweaked and modernised user interfaces.”Mark Smith, CEO of Support Revolution
Make your own mind up about ERP history by clicking on the link and reading Mark’s article below. For more of Support Revolution’s published articles, head to the Press Room.