In the News

Below you can see a selection of recent coverage where Support Revolution has been in the news.

If you have any press enquiries please contact Jordan Smith.


Enterprise Times – Business Leader interview with Mark Smith

16th January 2019

Our CEO, Mark Smith, was interviewed by Steve Brooks of Enterprise Times about his experiences of setting up Support Revolution and his background. Mark answers questions such as: Can you give me a 30 second pitch for Support Revolution? Who is your inspiration and why? What are your personal challenges for the next 12 months?… Read more »

Computing – Oracle’s “dirty tricks” to continue in 2019

4th December 2018

Our CEO, Mark Smith, was interviewed by Computing Magazine about some of the latest ‘dirty tricks’ he has seen Oracle use to confuse its customers. He pointed out that Oracle has recently changed several of its support contract policies which have confused and concerned customers (we wrote a white paper on those changes here). Smith said… Read more »

e3zine – The End Of ERP History?

23rd November 2018

Is this the end of ERP history? Innovation of on-premise ERP software has slowed, but why? Vendors such as Oracle and SAP just don’t want to sell it anymore as it’s no longer their flagship product. So are we witnessing the end of innovation in ERP? Our CEO, Mark Smith argues that vendors need to… Read more »

CBR Online – Avoiding Getting Stung by the Oracle “Minibar”

17th October 2018

Simply accepting the default install of Oracle software could lead to paying heavy fines when audited. Our CEO Mark Smith explains how in Computer Business Review‘s latest article on Oracle’s business practices: Click here to read the full article. At the end of a relaxing holiday, or successful business trip: all that’s left to do… Read more »

Computing – The art of surviving Oracle and SAP software licence audits

5th September 2018

Oracle and SAP software license audits are traumatic for any organisation. Mark Smith, CEO of Support Revolution, spoke to Computing Magazine to give organisations his unique insight with tips and tricks on the art of surviving Oracle and SAP software license audits.

Enterprise Management 360 – Are slow patches from ERP vendors worth waiting for?

10th July 2018

In recent years, there have been small rebellions against the increasing pace of life. The slow food movement tells us that burger chains and pizza parlours may not be the best food out there, and it’s worth a little wait to enjoy better-tasting cuisine. ERP vendors, given the time it takes from the discovery of… Read more »

Manufacturing Today: Industry 4.0 – A Different Revolution

6th July 2018

Mark Smith asks: Does Industry 4.0 demand the latest and greatest ERP? There’s wide agreement that Industry 4.0, or the fourth industrial revolution, is here. But what it actually means for manufacturers still seems to be up for debate. Digital transformation, the use of sensors and IoT devices, and the creation of much more data… Read more »

CBR Online – Is SAP’s 2025 Deadline Real?

15th May 2018

Our CEO, Mark Smith, writes in CBR Online about SAP’s 2025 deadline and what it means for organisations. If you use SAP’s Enterprise Resource Planning (ERP) software, and you’re not using SAP S/4HANA, you’re on a deadline. A deadline that was recently extended to 2025, but still, the clock is ticking. SAP will continue to… Read more »

Government Computing – Wirral Council gets £336,000 support savings boost

16th March 2018

Three year windfall driven by Support Revolution engagement in bid to cut Oracle support costs. Wirral Council claims to have saved £336,000 since it switched from Oracle support three years ago. The council, which employs 3,500 people, uses Oracle’s E-Business Suite to manage several services, including cash management, CRM, procurement, general ledger, account payable &… Read more »

Enterprise Times – Wirral Council saves more than £100k on ERP support

15th March 2018

Support Revolution has announced the ongoing success of its software maintenance and support contract with Wirral Council. Wirral Council is in the middle of a £4,000,000 transformation program to update its systems. One of the considerations was whether to upgrade the existing Oracle EBS system. Instead it decided to defer upgrading and outsource its support… Read more »

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