Case Study: Bank of China

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Founded in 1912, Bank of China is one of the four biggest state-owned commercial banks in China. It is the most globally-active of China’s banks, with branches on every inhabited continent. Outside of mainland China, BOC also operates in 27 countries and areas. Fill in the form below to find out how we helped Bank of China save money on … Read More

Case Study: Arriva

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Support Revolution provide a tailor-made service to suit our needs, which our previous supplier was unable to provide. We have been particularly impressed with how responsive Support Revolution are, the speed and quality of service delivery and, most importantly, the personal nature of their service. It makes a huge difference when your service provider really understands your needs and adapts … Read More

Webinar Highlights: Why choose third-party support?

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“Why should I consider third-party support?” The big question – why is third-party support worth your time? And is it right for you? We work with organisations worldwide to understand their changing requirements and see whether third-party is right for them. But even if third-party is right for you, is Support Revolution? The video clip below explores not only why … Read More

Webinar Highlights: What will happen to my software licences?

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“What will happen to my software licences?” We can only work with Oracle and SAP licences that you own in perpetuity. You own these licences outright meaning that you can decide who provides support for them. By moving to third-party support, you do not lose these licences and can even add additional licences if you need to. Watch the video … Read More

Webinar Highlights: What is the on-boarding process?

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“How does the transition to your service work?” So you’ve decided to move your support to a third-party and make significant savings – but what happens next? Our dedicated onboarding team ensures a smooth handover from the vendor to our services. We map your current and planned systems setup and use this to ensure our service is tailored to your … Read More

Webinar Highlights: Is there a security risk to third-party support?

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“Is there a security risk to third party support?” A common misconception is that by moving away from Oracle and SAP support, you are leaving your organisation open to attack. This is not the case, Oracle and SAP’s methods of protecting you are outdated and leave you vulnerable for months at a time. Our innovative approach protects your organisation in … Read More

Webinar Highlights: How do you handle support tickets?

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“How do you handle support tickets?” We pride ourselves on providing a superior support service compared to Oracle and SAP. Our team resolves incidents for you 24/7 and follows ITIL procedures to ensure you receive a consistent service. Watch the video clip below to see our full answer to this common question: Watch the video highlight Watch the full webinar … Read More

Case Study: Xoserve

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Xoserve is the Central Data Service Provider for Great Britain’s gas market. Jointly owned by National Grid and Britain’s four major gas distribution Network companies, their central register holds information on all premises with a gas supply and the gas flow across the country. Fill in the form below to find out how we helped Xoserve save money on their … Read More