Staying supported with Support Revolution through COVID-19

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As the COVID-19 situation continues to develop and cause adverse effects worldwide, Support Revolution would like to provide a public update regarding our own services and team. We are monitoring the situation as it progresses. We are confident that we can continue delivering our exceptional services, while taking necessary measures to protect our customers and staff. The two key points …

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Avoiding ERP vendor Cloud lock-in

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The article below is based on a recent post from Mark Smith, CEO of Support Revolution. Mark spoke to Coruzant, providing insight and advice for organisations regarding ERP Cloud lock-in. ERP vendors are forging ahead to a Cloud-based future, none more so than SAP and Oracle, both using every tactic at their disposal to push their customers onto their Cloud …

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Support Revolution is Cyber Essentials Certified

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Support Revolution is now Cyber Essentials certified. This is a UK based certification that shows how seriously we take our own security and the security of all of our customers. Combined with our other certifications and our modern approach to ERP security, we offer our customers a safer service compared to other alternatives in the market. “We’re happy to add …

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ITProPortal: Cancel your Oracle Support auto-renewal

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ITProPortal recently published an article by Support Revolution’s CEO, Mark Smith. Mark discusses why and how you should cancel your Oracle Support contract. In this article for ITProPortal, Support Revolution’s CEO, Mark Smith, writes about Oracle’s auto-renewal policies. He discusses how they are a raw deal for organisations. “As consumers, we expect some services to auto-renew, and others to wait for …

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Support Revolution opens new Middle East office

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We’re pleased to announce our latest office opening in Dubai today on 2 April 2019. This new office is the centre of our operations in the region. “This new office opening represents an important milestone in the company’s history. Support Revolution will expand its services and reach to meet the evolving needs of its customers around the world.” Mark Smith, …

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ERP News: The SAP 2025 deadline will focus minds

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Support Revolution’s CEO, Mark Smith, comments on ERP News’s latest article on the SAP 2025 deadline, and what it means for the organisations that it impacts. “Six years to go, and SAP’s 2025 deadline still doesn’t seem to be convincing businesses to move to the Cloud. The ticking clock means that in 2019 many more businesses will start to make …

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Enterprise Times: Business leader interview with Mark Smith

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Enterprise Times recently published an interview with Support Revolution’s CEO, Mark Smith. Mark discusses his inspirations, personal challenges, and tips for other CEOS. Our CEO, Mark Smith, was interviewed by Steve Brooks of Enterprise Times about his experiences of setting up Support Revolution and his background. Mark answers questions such as: Can you give me a 30-second pitch for Support Revolution? …

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Computing Magazine: Oracle ‘traps’ to continue in 2019

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Our CEO, Mark Smith, was interviewed by Computing Magazine about some of the latest traps he has seen Oracle use to confuse its customers. He pointed out that Oracle has recently changed several of its support contract policies, which has confused and concerned customers. Smith said that: “We expect Oracle will continue its current practice of trying to confuse customers into …

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e3zine: The End Of ERP History?

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Is this the end of ERP history? Innovation of on-premise ERP software has slowed, but why? Vendors such as Oracle and SAP just don’t want to sell it anymore as it’s no longer their flagship product. So are we witnessing the end of innovation in ERP? It’s an interesting discussion, and one Support Revolution’s CEO has recently shared some insight …

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CBR Online: Avoiding getting stung by the Oracle “minibar”

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CBR Online recently published an article by Support Revolution’s CEO, Mark Smith. Mark discusses how Oracle’s business practices are very similar to a hotel’s minibar. Simply accepting the default install of Oracle software could lead to paying heavy fines when audited. Our CEO Mark Smith explains how in Computer Business Review’s latest article on Oracle’s business practices. “At the end of …

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