Computing Magazine: Surviving Oracle and SAP licence audits

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Computing Magazine recently published an article by Support Revolution’s CEO, Mark Smith. Mark discusses why and how you should cancel your Oracle Support contract. Oracle and SAP software licence audits are traumatic for any organisation. The vendors can audit your organisation whenever they like, and are prompted to for a number of reasons. It’s now a case of when the vendors …

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Enterprise Management 360: ERP vendors’ slow patches

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In recent years, there have been small rebellions against the increasing pace of life. The slow food movement tells us that burger chains and pizza parlours may not be the best food out there, and it’s worth a little wait to enjoy better-tasting cuisine. ERP vendors, given the time it takes from the discovery of a vulnerability until it is …

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Manufacturing Today: Industry 4.0 – a different revolution

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Manufacturing Today recently published an editorial by our CEO, Mark Smith. It discusses the future of ERP systems in ‘Industry 4.0’. Mark Smith asks: Does ‘Industry 4.0’ demand the latest and greatest ERP? There’s wide agreement that Industry 4.0, or the fourth industrial revolution, is here. But what it actually means for manufacturers still seems to be up for debate. Digital …

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CBR Online: Is SAP’s 2025 Deadline Real?

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Our CEO, Mark Smith, has recently been published in CBR Online. In his article, he discusses SAP’s 2025 deadline and what it means for organisations. If you use SAP’s Enterprise Resource Planning (ERP) software, and you’re not using SAP S/4HANA, you’re on a deadline. A deadline that was recently extended to 2025, but still, the clock is ticking. SAP will …

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Government Computing: Wirral Council save £336k on support

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Three year windfall driven by Support Revolution engagement in bid to cut Oracle support costs. Wirral Council claims to have saved £336,000 since it switched from Oracle support three years ago. The council, which employs 3,500 people, uses Oracle’s E-Business Suite to manage several services, including cash management, CRM, procurement, general ledger, account payable & receivable. But three years ago, …

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Enterprise Times: Wirral Council saved >£100k in ERP support

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Support Revolution has announced the ongoing success of its software maintenance and support contract with Wirral Council. Wirral Council is in the middle of a £4,000,000 transformation program to update its systems. One of the considerations was whether to upgrade the existing Oracle EBS system. Instead it decided to defer upgrading and outsource its support and maintenance contract. After a …

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Why security should be a priority for an ERP ecosystem

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Information Age recently published an editorial by our CEO, Mark Smith. It discusses the important of security for an ERP system. With an increasing amount of important data stored in various databases, and organisations reliant on ERP software, it has never been more important for CTOs and CIOs to remain vigilant and educate themselves on ERP security. They need to …

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Information Age – Tech Leaders Awards 2017 – finalists revealed

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The final shortlist for Britain’s flagship celebration of innovators and disruptors in the tech industry – the Tech Leaders Awards – has been revealed. Stay tuned because the winners will be announced at a gala ceremony on the 14 September 2017. The UK’s business, IT and digital leaders are celebrated and winners are finally revealed in a gala. Driving disruptive …

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ITProPortal: How the public sector can reduce IT spend

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ITProPortal recently published an article featuring Support Revolution’s CEO, Mark Smith. Mark discusses how public sector organisations can reduce IT spend. With the public sector’s IT infrastructure more complex than ever, knowing what to buy and the ROI of the purchase adds to the confusion. Yet, despite this complexity, industry insiders, commentators, and even the UK Government see room to free …

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Support Revolution’s 100% SLA success

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High-quality proactive support provided to customers at maximum level for the third time in six months Support Revolution is the UK-based provider of third-party software support and maintenance for Oracle and SAP systems. Today, it has announced that it has, once again, hit 100% Service Level Agreement (SLA) compliance. This means Support Revolution has responded to and resolved all customer …

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