Category: Case Studies

wirral council case study

Case Study: Wirral Council

Wirral Council is the local authority of the Metropolitan Borough of Wirral in Merseyside, England. The district council is one of five in Merseyside and one of 36 in the metropolitan counties of England. The council provides the majority of local government services in Wirral. It is also dedicated to supporting its residents and local community. “We see that the

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national audit office

Case Study: National Audit Office

The National Audit Office (NAO) is an independent parliamentary body in the UK. It is responsible for auditing central government departments, agencies, and also public bodies. “Support Revolution was able to quickly move us to its support. It proved to be a flexible and also an invaluable partner throughout our migration process from Oracle to Salesforce. Not only did it

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haringey case study

Case Study: Haringey Council

“What really stuck out for us was just how simple Support Revolution’s team made everything. They took the time to understand us, our systems, and our goals. They outlined what they were going to do, and then just did it. It was simple, smooth, and professional.” Financial Systems Manager, Haringey Council Haringey London Borough Council is the local authority for

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Case Study: Ávoris

Support Revolution has been able to provide an improved level of service, and also for a much cheaper price. We are no longer paying huge fees to Oracle for stable products that required little to no support. Product & Operations Managing Director – Ávoris Originally founded in 1931, Ávoris is a global tour operator. It offers unique travel experiences adapted

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Serco-case-study-agreement

Case Study: Serco

Serco is a global services firm, delivering vital public services in the civil government, transport, defence and science sectors. Focused on trust, care, innovation, and pride, so the company always evaluates its operational efficiency. It does so to give the best service possible: to both its customers, and its customers’ own clientele as well. The team at Serco saw how

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Case Study: UKSBS

UKSBS (UK Shared Business Services Ltd) supplies shared and specialist business services. It works with public sector research councils in the UK, specifically providing; HR, payroll, finance, procurement and IT services to the councils. Fill in the form below to find out how we helped UKSBS avoid its vendor’s end-of-support deadline and still remain compliant – by joining the Support

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Case Study: Swindon Council

Swindon Borough Council are a council for the Swindon district in Wiltshire, UK. They are responsible for all council functions in the area including schooling, property planning and health services. To ensure maximum funding for all their services, cost optimisation is vital in their business processes, especially in IT. Therefore, an alternative to their software support would have been an

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premier modular case study

Case Study: Premier Modular

Premier Modular is a UK market leader in modular building hire and construction. Premier Modular prides itself on its development of modular buildings to high standards. It also takes an all-in-one approach to managing customer compliance and planned maintenance requirements. This means that a well supported ERP system is therefore crucial to its business objectives. Fill in the form below

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lta erp support

Case Study: LTA

Founded in 1888, The Lawn Tennis Association (LTA) governs tennis in Great Britain, the Channel Islands, and the Isle of Man. It organises everything from major tennis tournaments to starter sessions for beginners. LTA’s mission is to ensure tennis is accessible, welcoming, and also enjoyable for all. Managing these events, inventory, people, and movements requires an ERP system. This system

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direct line case study

Case Study: Direct Line

One of the UK’s leading insurance groups, Direct Line Group offers motor, home, personal lines and commercial insurance through several subsidiary brands such as Churchill and Direct Line. It focuses on data enrichment and digital transformation to continue to provide an excellent service to its large customer base. The organisation needs an equally efficient ERP system to manage its data

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